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What's it all about?
Who is it for?
Management and Supervision "Need To Knows" 4 x 3 Hour Sessions
With "get in there and make stuff happen" practicality at its heart, this package aims to give participants a sense of where they fit in any organisation as a manager or supervisor and then hand them the tools to do the job well.
Anyone who is about to become a team leader, supervisor or manager. People already in these positions who are looking to brush up on their skills
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The role of Managers and Supervisors
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Understanding Teams
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Task Setting and KPI's
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Delegating - the right way
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Motivating Teams and Individuals
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Communication Principles for Leaders
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Making Decisions
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Managing Performance
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Giving Feedback
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Handling Tricky Personalities
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